The diagnostic
Fifteen minutes to understand how your clinic is currently getting patients.
No prep needed. We’ll ask a few questions about how people find you, what happens after they enquire, and where you feel growth is getting stuck.
If there’s a clear opportunity for Outcome Reach to help, we’ll explain what that could look like.
What happens
Current situation
You tell us how your clinic currently attracts and converts new patients.
A few questions
We ask about your marketing, follow-up and booking process.
Next step
If there's a fit, we explain what we would improve and what happens next.
- Who you meet:
- the operator, not a setter. The person on this call runs the installs.
- Who this is for:
- UK aesthetic clinics doing £50k+ a month.
No prep needed · No obligation · 15 minutes
Asked on most diagnostic calls
How much does it cost?
There is a one-time setup fee, a rolling monthly management fee, and your ad spend, which you pay directly to Meta with no markup. The figure is quoted on the diagnostic call, after we have seen your account, because pricing your clinic before diagnosing it would mean pricing you like every other clinic.
Do we have to change our booking system?
No. We route patients into it. Nothing inside your clinic changes.
Who owns the ad account?
You do. We work through partner access, which you can revoke at any time.
We've been burned by an agency before. Why is this different?
The usual pain is silence: no visibility into what ran or what it produced. This system is built the other way round. You see the pipeline from day one, reporting leads with consultations rather than reach, and the terms mean we re-earn the engagement every month.
Is there a minimum term?
No. Rolling monthly, 30 days' written notice, and one final monthly invoice, which we tell you about now rather than later.
What if it doesn't produce?
If the system has not generated consultation enquiries within the first 30 days of launch, we will continue optimising at no additional management cost until it does, provided the agreed advertising budget remains live, subject to the terms of the agreement. Launch means the day your first ads go live. Not a refund.
Who is this for?
UK aesthetic clinics doing £50k+ a month with consultation capacity to fill. Under that threshold, the economics of a full installed system usually don't serve you well, and we will say so.